Please read these Terms of Service carefully before using our website or engaging our pest control coordination services.
These Terms of Service govern your use of the Pest Free website at www.pestfree.online and the pest control services coordinated by Pest Free Private Limited ("Pest Free", "we", "our"). By accessing our website or engaging our services, you agree to be bound by these Terms.
Pest Free Private Limited is registered under the Companies Act, 2013, with its registered office at 703/A, Landsend Bldg., Lokhandwala Complex, Andheri (W), Mumbai, Maharashtra 400053, India.
Pest Free operates as a pest control service aggregator and coordinator. We do not directly employ pest control technicians. Instead, we maintain a verified network of independent, licensed pest control partner professionals across India. Pest Free coordinates services on your behalf and assumes full accountability for service quality and outcomes.
Pest Free coordinates the following pest control services through our verified partner network:
Pest Free offers a complimentary on-site inspection for residential and commercial properties in our service cities. The inspection is subject to technician availability. No payment is required for the inspection. Following the inspection, a written, itemised quotation is provided. You are under no obligation to proceed with any treatment.
Pest Free operates across 50+ cities in India. Service availability varies by location. City-level availability can be confirmed by contacting our team via WhatsApp or phone prior to booking.
All prices displayed on the Pest Free website are indicative starting rates only, exclusive of GST. The final price is confirmed in a written quotation after the complimentary on-site inspection. GST is applicable at the prevailing government rate (currently 18%).
Payment is made directly to the partner professional upon completion of the treatment. Accepted methods include UPI, cash, bank transfer, and net banking. A receipt and warranty certificate are issued upon payment.
The price stated in your written quotation is the final price you pay — inclusive of chemicals and labour. No additional charges will be applied without your explicit written approval.
All Pest Free services come with a warranty against recurrence of the treated pest:
To claim a warranty re-treatment, contact Pest Free via WhatsApp at +91 90985 51144 within the warranty period, providing the treatment receipt and a description of the recurrence. Pest Free will arrange a complimentary re-treatment within 48–72 hours.
The warranty does not cover new infestations from a different source, properties where post-treatment care instructions were not followed, or areas of the property not included in the original treatment scope.
To ensure safe and effective service delivery, customers agree to:
Pest Free's liability is limited to the value of the service provided. Pest Free will not be liable for indirect, consequential, or incidental damages; property damage or personal injury resulting from failure to follow post-treatment instructions; or delays resulting from factors outside Pest Free's control.
Customers may cancel or reschedule an appointment by contacting Pest Free via WhatsApp at least 4 hours prior to the scheduled appointment. Cancellations made with less than 4 hours' notice may incur a nominal call-out fee where the technician has already departed for the property.
All content on the Pest Free website — including text, images, logos, and design — is the property of Pest Free Private Limited and protected under applicable Indian intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.
These Terms shall be governed by the laws of India. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Mumbai, Maharashtra.
Pest Free reserves the right to update these Terms at any time. Changes will be published on this page with an updated "Last Updated" date. Continued use of our website or services after changes are published constitutes acceptance of the updated Terms.
Important information about the nature of Pest Free's services, the limitations of our liability, and the independent status of our partner professionals.
Please read this Disclaimer carefully before using the website at www.pestfree.online or engaging any services coordinated by Pest Free Private Limited. By accessing our website or using our services, you acknowledge and accept the terms of this Disclaimer.
Pest Free Private Limited ("Pest Free") operates exclusively as a pest control service aggregator and coordination platform. We do not directly employ pest control technicians, operate pest control field teams, or manufacture or supply any pest control chemicals or equipment.
All pest control services advertised or described on this website are delivered by independent, third-party licensed pest control partner professionals who are engaged by Pest Free on a contractual basis. These partner professionals operate independently and are not employees, agents, or representatives of Pest Free Private Limited.
Pest Free acts as an intermediary — connecting customers with suitable, verified pest control professionals — and assumes coordination responsibility for service quality and outcomes as described in our Terms & Services.
While Pest Free takes all reasonable steps to ensure that services are delivered by certified, licensed professionals using government-approved chemicals and methods, pest control outcomes can vary depending on factors including but not limited to:
Pest Free provides a service warranty against recurrence of the treated pest within the specified warranty period for each service type. This warranty is limited in scope and is subject to the exclusions described in our Terms & Services and Refund Policy. The warranty does not constitute a guarantee of permanent eradication or a guarantee that no future infestation will occur after the warranty period.
All prices displayed on this website — whether on the homepage, services page, or any other page — are indicative starting rates only and are exclusive of applicable GST (Goods and Services Tax) at the prevailing government rate.
Final pricing for any service is confirmed only after a complimentary on-site inspection of the customer's property by a licensed partner professional. Final prices may vary based on:
No payment is required or requested before the customer has reviewed and explicitly approved a written quotation. Pest Free will never charge for services that have not been agreed upon in writing.
All pest control treatments coordinated by Pest Free use chemicals and formulations that are registered and approved by the Central Insecticides Board (CIB) of India and applied in accordance with the manufacturer's guidelines and applicable safety protocols.
However, customers with specific medical conditions, allergies, respiratory sensitivities, or those with infants, pregnant women, elderly persons, or pets at the property must inform the technician before treatment commences. The technician will advise on appropriate precautions.
Pest Free and its partner professionals shall not be held liable for any adverse health effects arising from the customer's failure to disclose relevant medical information or to follow post-treatment safety instructions provided by the technician.
The information provided on this website is for general informational purposes only. While Pest Free makes every effort to ensure that the information is accurate, complete, and up-to-date, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the information, products, services, or related graphics contained on this website.
Any reliance you place on such information is strictly at your own risk. Pest Free reserves the right to make additions, deletions, or modifications to the content of this website at any time without prior notice.
This website may contain links to third-party websites, including WhatsApp, Google Maps, and others. These links are provided for your convenience only. Pest Free has no control over the content, privacy practices, or availability of those third-party sites and accepts no responsibility or liability for them or for any loss or damage that may arise from your use of them. The inclusion of any links does not necessarily imply a recommendation or endorsement by Pest Free of the views expressed on those websites.
Customer testimonials and reviews displayed on this website reflect the individual experiences of those specific customers and are presented in good faith. Individual results may vary. Testimonials are not intended to represent or guarantee that any current or future customer will achieve the same or similar results. All testimonials are from real customers of Pest Free's coordinated services.
While Pest Free operates across 50+ cities in India, service availability is subject to the availability of a licensed partner professional in your specific area. Pest Free does not guarantee service availability in all cities or localities at all times. Customers are advised to contact Pest Free prior to booking to confirm service availability in their area.
To the fullest extent permitted by applicable Indian law, Pest Free Private Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, personal injury, or property damage, arising out of or in connection with:
In all cases, Pest Free's maximum liability to any customer shall not exceed the total amount paid by that customer for the specific service giving rise to the claim.
The content on this website does not constitute professional pest management, medical, legal, or financial advice. For serious structural damage caused by pests (e.g., termite damage to building structures), customers are advised to consult a qualified structural engineer or building professional in addition to pest control treatment.
Pest Free reserves the right to update or amend this Disclaimer at any time. Changes will be published on this page with an updated "Last Updated" date. Your continued use of our website or services following any changes constitutes your acceptance of the updated Disclaimer.
For any questions regarding this Disclaimer, please contact us: