Step-by-Step Guide

The Complete Booking Process

From your first message to a pest-free property — every step explained in full detail.

Initiate Contact

Reach Out to Pest Free

Start by contacting us through WhatsApp (preferred), our online form, or by phone. When you get in touch, please share:

Your name and WhatsApp-connected phone number
Your city and approximate area or locality
Type of pest problem you're experiencing (or describe what you've observed)
Type of property — home, office, restaurant, warehouse, etc.
Property size — 1 BHK, 2 BHK, square footage, number of floors
Preferred date and time window for the inspection visit

💡 Pro TipIf you're unsure which service you need, simply describe what you've seen — unusual droppings, flying insects, wood damage, bites on skin. Our team will guide you to the right service.

Confirmation & Scheduling

Receive Your Booking Confirmation

Once we receive your enquiry, our team contacts you within 2 hours (during operating hours) to confirm the inspection. We will:

Confirm your enquiry details and property location
Assign a certified, locally licensed partner professional in your area
Share the technician's name and contact details in advance
Confirm the date and time of the inspection visit
Send a WhatsApp confirmation message with all details

📅 SchedulingInspections are available Monday to Saturday, 8 AM to 7 PM. In most cities, same-day or next-day slots are available. We confirm availability before committing to a time.

Complimentary Inspection

Free On-Site Property Inspection

On the confirmed date, our certified partner professional arrives for a thorough, complimentary inspection. This includes:

Complete walk-through of your property — all rooms, kitchen, bathrooms, utility areas, and outdoor spaces
Identification of active pest activity, entry points, breeding sites, and harborage zones
Assessment of infestation severity and extent
Discussion with you about specific concerns — pets, children, allergies, or sensitivities

✅ Completely FreeThe on-site inspection is 100% complimentary with no obligation. No payment is required during or after the inspection. You only pay after reviewing and explicitly approving the written quotation.

Quotation Review

Review Your Transparent Quotation

Following the inspection, the technician presents a written, itemised quotation clearly stating:

The specific pest(s) being treated and the treatment method recommended
All materials and chemicals to be used (with their approvals listed)
Labour costs and any applicable charges
Total cost in Indian Rupees, exclusive of GST
The applicable warranty period for the service
Number of visits included (for multi-visit treatments)

🔒 Price GuaranteeThe price stated in your quotation is the final price you pay. No additional charges will be added after you approve — for chemicals, labour, or any other reason.

Treatment

Precision Pest Control Treatment

Once you approve the quotation, treatment is either carried out immediately or scheduled for a convenient time. During treatment:

Only government-approved, CIB-registered chemicals are used
The technician briefs you on precautions — whether to vacate, duration, and when it's safe to return
All sensitive areas (food storage, pet zones, children's rooms) are treated with appropriate care
A treatment report is provided on completion

⚗ About the ChemicalsAll pesticides comply with the Central Insecticides Board (CIB) regulations and WHO safety guidelines. Professionals are trained in safe application protocols for your family and pets.

Payment

Simple, Transparent Payment

Payment is made to the partner professional after treatment is completed. Accepted payment methods include:

UPI / Google Pay / PhonePe / Paytm
Cash (for treatment costs up to ₹5,000)
Bank transfer (for larger commercial jobs)
Net banking (for AMC contracts)

🧾 Receipt & WarrantyYou will receive a digital receipt and warranty certificate via WhatsApp within 24 hours of service completion. Keep this for warranty claim reference.

After the Service

Follow-Up, Warranty & Support

Our relationship doesn't end at payment. After every treatment, Pest Free will:

Follow up via WhatsApp within 5–7 days to confirm the treatment is working
Provide post-treatment care tips (what to do and avoid in the first 48 hours)
Honour your warranty — if the pest problem recurs, we arrange complimentary re-treatment at no charge
Answer all follow-up questions via our 24/7 WhatsApp support

📞 Warranty ClaimsWhatsApp us at +91 90985 51144 with your receipt and a description of the recurring issue. We arrange re-treatment within 48–72 hours.

Booking FAQs

Common Booking Questions

Is the inspection really free with no obligation?

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Yes, 100% free with zero obligation. You only pay after you explicitly approve the written quotation. There are no call-out fees or inspection fees of any kind.

How quickly can I get an inspection?

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In most major cities, we can arrange a same-day or next-day inspection. Our team confirms within 2 hours of your enquiry. Exact availability depends on your city and the technician's schedule.

Can I book for a specific date and time?

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Yes. When you contact us, tell us your preferred date and time window (morning, afternoon, or evening). We accommodate your preference where possible. Inspections are available Monday to Saturday, 8 AM to 7 PM.

What if I'm not satisfied with the quotation?

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You're under no obligation to proceed if you're not satisfied with the quotation. The inspection is free regardless of whether you proceed. If you have pricing concerns, discuss them with our team — we will do our best to work with you.

Can I book for a commercial property?

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Absolutely. Pest Free handles all property types — offices, restaurants, hotels, hospitals, schools, warehouses, and factories. Mention the property type when you contact us and we'll send the appropriate specialist.

How do I claim my warranty re-treatment?

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WhatsApp us at +91 90985 51144 with your treatment receipt number and a brief description of the recurring issue. We arrange a complimentary re-treatment within 48–72 hours, at no additional cost to you.

How to Book

3 Ways to Book Your Inspection

WhatsApp

Online Form

Phone Call